Customer support

Need help?

  • For questions about purchases, payments, invoices, unexpected charges, changing your payment method, or VAT, please visit Fastspring.com and log in with the credentials they emailed you when purchasing your Membership or Product.
  • PAA is responsible for managing your Membership (including upgrades, downgrades, cancellations, and un-cancellations) and fulfilling the services that are part of your Membership or Product. For all questions on these topics, we recommend checking our FAQ section first. If you don’t find the answer you’re looking for, feel free to email us at support@purchasing.academy. We aim to reply within 24 business hours.
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